Shipping policy

Thank you for visiting and shopping with FloralMolly 🌸
The following terms and conditions outline our Shipping Policy.

Processing Time

All orders go through order verification, quality inspection, and careful packaging before shipment.

  • Orders are typically processed within 1–3 business days after being placed
  • Orders are not processed on weekends or holidays

During periods of high demand, processing times may be slightly delayed.
If there is a significant delay, we will notify you via email.

Shipping Time

Shipping time refers to the period from when your order leaves our fulfillment center to when it arrives at your address.

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 5–8 business days

Total Estimated Delivery Time

Total delivery time includes both processing and shipping:

  • Standard Delivery: 8–18 business days
  • Expedited Delivery: 5–10 business days

These timeframes are estimates and may be affected by factors beyond our control, including weather conditions, holidays, customs clearance, or carrier delays.

Shipping Rates & Delivery Options

  • Free Shipping:
    Orders over $60 USD
  • Standard Shipping:
    Orders $0.00 – $59.99 USD
    Shipping fee: $10.00 USD
  • Expedited Shipping:
    Shipping fee: $20.00 USD

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

  • Tracking updates may take 24–48 hours to appear
  • During peak periods, tracking updates may be delayed

If you cannot locate your tracking information, please contact us:

📧 contact@floralmolly.com

Delays

Delivery delays may occur due to:

  • Shipping carrier issues
  • Customs inspections
  • Weather conditions
  • High order volumes

FloralMolly is not responsible for delays caused by these external factors.

Damaged or Lost Packages

FloralMolly is not responsible for packages that are lost or damaged during transit.

If your order arrives damaged:

  • Please contact the shipping carrier directly to file a claim
  • Retain all packaging materials and damaged items

If you need assistance, feel free to contact us:

📧 contact@floralmolly.com

Contact Us

For any shipping-related questions:

📧 contact@floralmolly.com

Thank you for choosing FloralMolly 🤍
We truly appreciate your support and look forward to delivering your order.